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Tag Archives: galaxy

Samsung Galaxy S3/S4 – What is the proper procedure for repairing a broken screen?

Can I just replace the glass on my Galaxy phone?

This is a question we get all the time regarding the Samsung Galaxy S3/S4 phones. Most consumers just assume that if their glass is broken it is a easy and cheap repair to do. Unfortunately, the process for changing just the glass is not only time consuming but unless the proper procedure is followed it can lead to more damage to the phone than was present at the start.

 

Problems from faulty “glass only” repairs can be as follows:

 

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What is the correct way to replace the broken screen?

The proper procedure for the glass only repair would require a hot plate and autoclave, if you have no idea what those are or where to get them we would advise against doing the glass only repair. Some local shops or individuals offer to replace the glass only and even in those cases they are either using an improper adhesive (3M double sided tape) or are leaving out the all too important optical adhesive layer between the LCD and glass that prevents the flexing/markings stated in the list above.

 
The only way to ensure that the repair is done correctly is to replace the entire front assembly. That includes the LCD and glass in one entire unit and is guaranteed to work perfectly and not have any indication that a repair was even performed. This is the same way that Samsung refurbishes or repair units from warranty exchange. The quality of parts used in this type of repair can also be controlled better, as you can test each individual front assembly unit to keep defects at a minimum.

 
Full assembly repairs also require less time to perform and can be done while you wait. While it is still not a repair we recommend for beginners it can be done by a trained technician or someone familiar with the inner workings of a smartphone. In order to guarantee that the repair is done appropriately we advise you get a trained technician who is well versed in the inner workings of the device and not a friend or coworker. We also suggest that you use a retail location due to the warranty that is associated with the repair that covers both parts and labor. We hope that this information is useful and will guide you in the process for getting your Samsung Galaxy S3 or S4 repaired.

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Wet Cell Phone? 7 Steps To Minimize Water Damage

 

At some point or another we’ve all ended up with a wet cell phone. Whether it was left out in the rain or dropped in the sink, few things will make your heart sink faster than realizing your phone, and all its valuable contents, just got drenched. Since we work on these types of problems all the time, here are 7 steps for minimizing the damage to your wet cell phone.

 

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1. Remove the device from the water immediately. Even though most modern smart phones only have small accessible ports (headphone jack, charging port, mic…etc) it is still possible for water to get inside the device. Removing it from water as soon as possible is going to prevent as much water as possible from reaching the inner workings of the phone/device.

 

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2. Remove the battery from the device (if applicable). If you have access to the battery of the device remove it as soon as you get it out of the water. This will prevent electricity from surging through the board and possibly causing more damage to the device. If you do not have access to the battery make sure the device is immediately turn off and DO NOT connect it to a charger AT ALL. Some devices will all have water damage stickers located near the battery, you can check those to see how deep the water has penetrated.

 

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3. Take out all accessories (SD Card, SIM Card..etc). To ensure that there is no damage to sensitive data it is a good idea to remove items such as the SIM Card and SD card from the device. This will at the very least prevent the water from corroding the contacts on the cards preventing them from being sued again or from extracting data if the phone is not repaired.

 

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4. Dry any visible water from the phone (Do not tilt or shake device). Using a paper towel or soft cloth try and remove the remaining water that is still on the surface of the phone. This will prevent any of the water from seeping deeper into the device and causing further damage. Even though it is likely that a submerged device is full of water it is still best to try and remove as much as possible.

 

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5. DO NOT try and use a hairdryer to dry off the phone. It may seem like a good idea to try and dry off some of the water inside the phone. However, this could lead to water being driven further into the device and causing it to dry on the board and components. When the water dries it can create minerals from the water to deposit on the board or other components corroding them and creating more problems.

 

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6. Submerge device or phone into water absorbent material (at least overnight). While most people use rice as an absorbent, the recommended solution for absorbing as much out of the device is silica gel (yes those little beads that come inside new shoes). The silica  will absorb as much water as it will come in contact with, it is recommended to rotate or move the device into different positions to try and draw as much water from the phone.

 

7. Let the phone sit on absorbent towels or cloth. After you have let the phone sit in the drying material overnight it is still advised to let the device sit on an absorbent material to see if all the water has been removed. Check the towel periodically to ensure that there is no water present on the towel and replace it accordingly. Time can vary but 4-6 hours should usually be enough, remember to rotate the device during the period as well.

 

This drying process may work for light water damage (partially submerged or a spill) but for anything that has been fully submerged we recommend following the steps 1-4 and bringing the phone to a professional repair facility where they will be able to properly diagnose and repair the device.

 

What we recommend:

A professional repair facility will be able to fully disassemble the unit and take the necessary steps to ensure that all of the moisture has been completely removed. This includes under the board, chips on the board and any possible corrosion present on the components. While there is no guarantee when it comes to repairing a water damaged device the success rate is much higher when these steps are taken in conjunction with the use of a professional shop to perform the proper water damage repair.

 

Samsung Announces Galaxy Note 3, Galaxy Gear Smartwatch, And Galaxy Note 10.1 2014 Edition At IFA 2013 (UnPacked Event)

Galaxy Note III

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Samsung finally announced it’s long awaited replacement for the Galaxy Note II. At first glance it appears to be just a “bigger” Galaxy S4. Much of that assumption would be true, when just looking at the face of the device. It is however, a pretty big update compared to the Note II it is replacing. The rear cover is now a faux leather and the overall shape of the “phablet” is a bit more angular, reminiscent again of the Galaxy S4. The Note III will launch in three main colors: black, white and pink. There will be a wide variety of color choices for back covers and flip covers.

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The Note III uses a 5.7-inch screen, slightly larger than last year’s model but without adding any extra width to the chassis. As expected, the AMOLED screen has been pushed to a full 1080p resolution. Inside you’ll find a 1.9Ghz Exynos octa-core processor paired to a fantastic 3GB of RAM. The Note III will launch running Android 4.3 plus a ton of new TouchWiz software enhancements.

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Thankfully, Samsung kept the battery removable, and it has been adjusted to 3200mAh. Storage options have been boosted to 32GB or 64GB, plus a MicroSD card. The rear camera is the same 13 megapixel model as the Galaxy S4, but now includes the ability to record in 4K. The front camera is 1.9MP.

Galaxy Gear

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The Galaxy Gear is Samsung’s take on the smartwatch. They chose to forgo an e-ink type display for a 1.63-inch Super AMOLED with a resolution of 320×320. Samsung says that the watch runs on an 800Mhz processor and uses 512MB of memory, with 4GB of onboard storage. At the moment it currently only supports Samsung devices (Note III & Note 10.1 2014 Edition), it does this by pairing with Bluetooth and NFC via a proprietary app. The main purpose of the device appears as a notification and call extender, and to that end, it includes the ability to answer and place calls from the watch itself. An integrated microphone on the clasp of the strap will allow for speakerphone-style conversation. The Gear will be available in six colors.

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But that’s not all. The Galaxy Gear is the first smartwatch (or at least the first one of the current crop set to be released) with a camera. It’s a 1.9MP shooter integrated into the strap, pointing out from the body when you’re wearing it. You sort of point your forearm towards the subject in a way that seems like it’s guaranteed to be awkward. Photos can be uploaded using watch apps or annotated with a voice note.

Galaxy Note 10.1 2014 Edition

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The Galaxy Note 10.1 2014 Edition will release in 2013, so Samsung is now a subscriber of the auto manufacturer and Madden NFL school of yearly release names. The updated tablet trumps the former Note 10.1 with a 2650×1600 screen and the same 1.9Ghz Exynos octa-core and 3GB RAM combo as the Note 3, though LTE versions may default to Qualcomm.

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Software is largely the same as the Note 3, complete with Android 4.3, a ton of TouchWiz, and the fancy new S-Pen functionality. Storage options have been expanded to 32GB and 64GB plus MicroSD card, and the rear camera is 8MP with flash. It looks like Samsung is making the Note tablet that they really should have made in the first place.

The Note III and Galaxy Gear will be available starting on September 25th in 120 countries, and all three devices will be launching in October worldwide. Pricing for the Gear will be $299 USD, but we haven’t seen any information for price of the other devices.