Category Archives: News

How To: Back Up and Clear Data before Selling Cell Phones and Tablets

Here at GadgetRx, we are in the business of recycling old phone, laptops, tablets, iPads, and game systems. When we buy our customers old phones, we get a lot of questions about about privacy and security concerns. Because we use technology for just about everything, most of us have quite a bit of personal information on our phones – address, credit card information, passwords, dirty pictures…the list goes on.

Though we always respect the privacy of all our customers, we understand why people are concerned. So before you come sell your old gadget to us, here are a few tips

Back up and Clear Your Data

If your gadget works, it’s very easy to erase all your history and personal information before you sell/trade/recycle. But before you go erasing everything, you want to make sure you data is backed up. While we are happy to help you with this, below are two links that will walk you through it:

iPhone and iPad Back Up

Android Back Up

Now that everything is backed up (we can double check this if you’d like) you want to start getting rid of your personal history.

iPhone Users

For you Iphone users, clearing your data is pretty simple. Once you have backed up your phone, follow these simple steps to erase everything on your phone:

> Click Settings on your home screen 
> General
> Scroll down and click Reset
> Click Erase All Content and Settings and enter password

Once you confirm, your iPhone will show the Apple logo and a progress bar. It can take a few minutes to several hours based on the version of your iPhone and the amount of data you have on it. Make sure you phone is fully charged before you begin this process 


Unlink/Unregister your iPhone:

To be on the safe side, you should unlink and unregister your phone. Programs like Pandora and dropbox are notorious for staying linked even after a users erase all contents and settings.

>Go to: https://supportprofile.apple.com/MySupportProfile.do and log in

>Click Edit Products

>Click on the “X” to the right of any products

>Click Unregister

Android Users

For android users, there is an extra step in the erasing process that many don’t due. Sure, maybe it’s a little overcautious, but the two extra minuets is worth the extra peace of mind. To make sure EVERYTHING is safe, we suggest customers encrypt all of their data. That means that if someone wants to see something that was left on your phone, they will  need your password to access it (iPhones do this automatically)

To encrypt your data, go to:

>Click Settings on your home screen

> Click Security

 >Click Encrypt Device 

 > You also have the option to encrypt your the SD card. Only do this if you plan on selling your sim card along with your phone

android encrypt

*Note* some androids might be a little different. If so, go to youtube and enter: “[phone type] Encrypt data”

Once you have successfully encrypted your phone, perform a factory data reset. This will erase all the data in your phone.

>Click Settings

>Click Back up and Reset

 > Click Factory Data Reset

 >Click Reset Phone

factory data reset

New Technology Philosophy – Wait!

Tech, Electronics,Gadgets, Games and MoreSOuthpark

Here at GadgetRx we are all about technology. And while we stay up to date on all the latest phones, iPads, tablets, and game systems that are released, we don’t always advocate buying them immediately. The truth is, many new products are put on the market before thorough testing and research is completed. This reality often leaves consumers with glitchy, malfunctioning, or overall obsolete products. Even though we are as excited as the next tech geek for new and updated products, we highly recommend waiting a few months before going out to get it. There are many reasons why we stand by this philosophy, below are 5 examples:



Xbox 360 Red Ring of Death (RROD)

RRODDeemed a “general hardware failure” by Microsoft’s Interactive Entertainment Business, the problem is still plaguing Xbox owners everywhere. Attributed to inadequate testing prior to the console’s releases, three flashing lights on the power button leave the game system unusable. This problem was so wide spread that in 2007, Microsoft announced a three-year warranty for customers experiencing any “general hardware failure”. Every day we see a steady stream of people coming into our store to repair the RROD and other hardware problems. While we inform all customers of this warranty through Microsoft, most report that jumping through all the hoops required to redeem it is too much of a hassle – if just impossible.

3D TVs

3D-TV Remember when in home 3D TVs were advertised as the coolest new piece of technology in the history of the world? Yeah, we almost forgot about that too. Although the fad was  short lived, hundreds of thousands of people rushed out to buy the new (and expensive) TVs and glasses. After purchasing it, however, most customers reported that they rarely (if ever) using the the 3D feature. While some of this was a result of eye strain, headaches, and nausea caused by the glasses, most of it was due to the fact that there was not a demand for the technology in the first place. Despite all this, however, companies continued to push 3D TVs though deals, discounts, and marketing campaigns before the technology finally diapered from commercials and headlines.


Nintendo Wii controllers


In 2006, gamers were smashing TVs, windows, and everything in between when straps on the Wii remote suddenly snapped on players in mid game (YOUTUBE EXAMPLE HERE).  In addition to a number of assaults on innocent bystanders, a few different lawsuits were filled against the company for the faulty product. These issues lead the makers of Nintendo  Wii to come up with a thicker and sturdier wrist strap for later controllers, and provided free upgrades to those who already purchased the system. And while the game system itself proved to be a success, many could have avoided these problems by waiting a few months for the initial kinks to be worked.


NetBooks and Smartbooks.netbook

Never heard of them? That’s not surprising. Introduced in 2007, the Netbook offered a brand new ideal: a lightweight portable gadget that connected to the Internet and could do just about anything a real laptop could! And while this technology was praised for it’s abilities and conveniences, it was knocked out of the market in 2010 when iPads were introduced.


iPhone 6 and iPhone 6 plusbendgate

Ignoring all the software and functioning glitches associated with the release of the new iPhone 6, the basic structure of the phone created a lot of buzz all over social media. Many new iPhone customers reported bent, curved, and all together broken phones . While Apple insists that this problem is “extremely rare”, the popular hashtag #bendgate (and numerous people who’ve come into GadgetRx with the issue) lead us to believe that Apple is grossly under exaggerating the phenomenon. If Apple’s history has shown us anything, we foresee updated casing for the iPhone 6 in the the next few months or so.


In Summary

Progress and innovation in the technology world is always fun and exciting. However, jumping on the latest gadget bandwagon too soon sometimes leaves consumers with glitchy and obsolete products. It is because of this, we strongly suggest waiting a bit before buying the latest gadget. And while we standby this philosophy, we continue to stay up-to-date on the latest issues and solutions for those who do not subscribe to it. Because in the end, we all know how exciting the latest phone or game system release can be, and how hard it is not stop yourself from getting it immediately.cartman



E-Waste: When Technology Ends Up in Landfills

E-Waste: Facts and Stats

Old and broken electronics ewaste(i.e phones, computers, laptops ect.) are now the fastest growing municipal waste stream in America.  While most other forms of waste are decreasing, e-waste (as it is commonly called) is increasing by about 5% each year.  While most of us don’t think twice about throwing our old gadgets in the trash, environmentalists, local governments, and even the United Nations have identified e-waste as a global problem with dangerous consequences.

The average person keeps a laptop computer for about 3 years, a cell phone for about 18-22 months. Anywhere from 80-85% of these and other electronic devices end up in curbside waste bins at the end of their gadget life span. This creates between 20 and 50 million metric tons of e-waste every year. And while this number itself is alarming, the repercussions are even more so.

E-Waste: The 3 Main Problems

1) Materials such as  lead, mercury, zinc, cadmium, and flame retardants, and more, are common in many of today’s electronic devices. Once broken down, these materials leak dangerous toxic substances that our landfills are not equip to handle. As a result, they end up in our air and water supply. If left in a landfill, just one cell phone has the potential to pollute up to 40,000 gallons of water. These pollutants have been linked to health problems including: birth defects, brain, liver, heart, kidney and nervous system disorders. In the United States, electronic devices make up 2% of landfill trash, but 70% of overall toxic waste found within these landfills

2) Electronic devices are made by a host of different materials including heavy metalsEvery cell phone, for example, contains trace amounts of copper, silver, gold, and palladium. These metals are minded from land all over the world – which is often a source of both social and environmental problems.  Throwing out your old phone means these precious metals are lost forever. For every 1 million cell phones that are recycled, 35,274 lbs of copper, 772 lbs of silver, 75 lbs of gold, and 33 lbs of palladium can be saved. The more we recycle our old electronic devices, the less we need to mine and manufacture virgin material.

3) By recycling old gadgets, you significantly reduce your carbon fChartootprint. Because the manufacturing of a gadget requires the bulk of it’s energy needs (yes, even more so than using it), recycling old devices significantly reduces green house gas emissions. For example,  It takes 539 lbs of fossil fuel, 48 lbs of chemicals, and 1.5 tons of water to manufacture one computer and monitor.  The EPA estimates that recycling one million computers prevents the release of greenhouse gases equivalent to the annual emissions of over 17,000 cars.


E-Waste: Recycling and Disposal in NY

With technology changing at such a rapid pace, what you bought today will probably become e-waste in the next 1-5 years. And while New York City just passed legislation which makes it illegal to put e-waste in the garbage, Long Island does not have laws that regulate the disposal of old electronics. But just because you can, doesn’t mean  you should . There are many ways to get rid of your old gadgets in Long Island. And here at GadgetRx, we will even buy them from you so we can refurbish and/or recycle the parts – and save the earth.  

gadget earth

Let's get your device healthy and happy again